CareToDoc help

Support

Clear answers about CareToDoc. If your question is not here, write to us in English or Italian.

How do therapies and reminders work?

Add each medicine to your Care Plan with its schedule. Today then groups what is due by time of day. You can mark a dose as taken or skipped, while an unfinished past dose appears as missed. If notifications are enabled, CareToDoc can remind you at the times you set.

What measurements can I record?

You choose which supported measurements to follow, such as blood pressure, weight, blood glucose, temperature, and oxygen saturation. A measurement you do not record simply stays blank; CareToDoc does not label it as missed.

Does CareToDoc use Apple Health?

With Pro, CareToDoc can read supported measurements from Apple Health after you grant permission. The integration is read-only: CareToDoc does not write data to Apple Health. You can change access at any time in iOS Settings.

How do PDF reports work?

Choose a period in Report and CareToDoc creates a PDF summary of the therapies and measurements you recorded. You can save, print, or share it before an appointment. The report presents your entries; it does not make medical conclusions.

What is included in Free, Trial, and Pro?

Free includes the Care Plan, reminders, and the current day's routine. It does not include PDF reports.

Trial lasts one month and adds full day and calendar navigation plus one PDF report. Apple Health import and cross-device restore are not included.

Pro costs €3.90/month or €39/year and adds full navigation, unlimited PDF reports, cross-device restore, and read-only import of supported measurements from Apple Health. It will be available through the App Store.

Optional care-data backup is consent-based and available on every plan. Restoring that data on another device is a Pro feature.

Where is my data stored? Can the app work offline?

Your care data is kept on your device unless you explicitly consent to optional cloud backup. Core daily features continue to work offline after setup and sign-in. CareToDoc has no ads or analytics and does not sell your data.

How do I delete my account and data?

Delete your account from Profile in the app. This removes your Firebase account, cloud care and profile data, and local data on that device. If the process does not complete, contact us for help.

Is there a minimum age?

Yes. You must be at least 16 years old to use CareToDoc.

Which languages does the app support?

English, Italian, Spanish, German, French, and Portuguese. CareToDoc follows your device language, and you can choose another supported language from Profile.

Contact us

For product and account help:
support@caretodoc.com

For privacy and data requests:
support@caretodoc.com

We can reply in English or Italian. Please do not email medical emergencies or ask for medical advice.